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The Ultimate Alcatraz FAQ: Everything You Need to Know Before You Go

The Ultimate Insider Guide: 32 FAQs About Planning and Visiting Alcatraz

Hey there, friend! So you’re thinking about checking out Alcatraz, huh? Man, you’re in for an adventure that’s as chilling as it is thrilling. This iconic island has got it all—history, mystery, and some killer views of San Francisco Bay. Whether you’re an SF local or just passing through, this is one must-see attraction. To make your life a whole lot easier, We have rounded up all the need-to-know info for you. Buckle up, because we’re diving into 32 super useful tips that’ll make your trip to “The Rock” a total breeze.

Table of Contents

  1. Ticketing and Booking
    • Where to Purchase Tickets
    • Advance Tickets
    • Payment Methods
    • Pricing & Family Discounts
  2. Your Visit
    • Alcatraz Location & Departure Pier
    • Tour Types
    • Hours of Operation
    • Open Days
    • Night Programs
  3. On The Island
    • Time Required
    • Food & Dining
    • Audio Tour
    • Weather & Clothing
    • Wildlife & Best Time to Visit
    • Accessibility Features
  4. Miscellaneous
    • Rescheduling & Running Late
    • Luggage & Bag Policy
    • Guided and Self-guided Tours

Ticketing and Booking 🎟️

1. Where can I Purchase Tickets?

Hey, guess what? You’ve got options! The easiest and quickest way to grab your tickets is online through the official Alcatraz City Cruises website. But if you’re old-school, you can also ring them up at +1-415-981-7625. They’re open seven days a week, from 9:00 am to 5:00 pm PST.

👉 Or if you’re the spontaneous type, you can waltz up to the ticket booth at Pier 33 Alcatraz Landing. Just know they open an hour before the first tour departs and close when the last tour sails away for the day. Spoiler: Same-day tickets are often sold out!

2. Should I Purchase Tickets in Advance?

Absolutely, my friend! Trust me, you don’t want to show up and find out it’s sold out. Especially during the summer or holiday weekends, these bad boys get snagged weeks in advance.

3. Can I Pay with Cash?

Nah, sorry, no cash. Alcatraz City Cruises are all about those cards. So whip out that credit or debit card.

4. What About the Kiddos?

Little ones under 4 are free and don’t need tickets. For kids 5 and up, you gotta buy them tickets. Oh, and you can totally bring strollers, but just not on the S.E.A.T. Tram.

5. National Park Passes: Yay or Nay?

Big nope! Your National Park Pass won’t cut it here because the ticket price is actually for the ferry and audio tour, not an entrance fee to Alcatraz.

6. How Much is This Going to Cost Me?

  • Adult: $45.25
  • Child (5-11): $27.55
  • Junior (12-17): $45.25
  • Senior (62+): $42.65
  • Family Pack: $131.85

7. Got Any Family Discounts?

Yep, they’ve got a Family Pack. It covers two adults and two kiddos for $131.85. Call them at +1-415-981-7625 or get it in person.

Your Visit 🌉

10. Where’s Alcatraz? What Pier Do I Leave From?

Alcatraz is 1.25 miles offshore from SF. You’ll take a ferry from Pier 33 operated exclusively by Alcatraz Cruises.

11. Different Tours, What’s the Deal?

Day Tour: Plan to hang around for about 3 hours, including the ferry and cellhouse audio tour. Night Tour: A 3-hour evening tour with guided programs and dramatic SF skyline views. Behind The Scenes Tour: A 2-hour tour in smaller groups and access to areas off-limits in other tours.

12. What Time Can I Go?

First ferry is at 8:45 am. They leave every 30-40 minutes and the island closes at 6:30 pm in summer4:30 pm otherwise. If you have not printed your tickets prior to your tour date then you may pick up your tickets at Pier 33 at the Prepaid Ticket booth (will-call). Please arrive half an hour (one hour during peak seasons) prior to your departure time to check-in.

13. Is Alcatraz Always Open?

Almost! It’s closed on Thanksgiving, Christmas, and New Year’s Day. That’s it!

14. How About a Night Tour?

Night tours are available Tuesday-Saturday. They feature special programs and a wicked view of the city skyline.

15. How Long Will I Be There?

For a Day Tour, block out 2.5 to 3 hours. That includes the 12-15 minute ferry each way.

16. Can I Bring My Own Lunch?

Nope! The island is a bird sanctuary. You can bring bottled water though!

17. Tell Me About the Audio Tour

You’ll get a pair of headphones and an audio guide that’ll walk you through the Alcatraz Cellhouse. It’s available in 11 languages, and you can get refunds on the island if you change your mind.

18. What Should I Wear?

Something comfy and weather-appropriate. SF can be super foggy and chilly, even in summer.

On The Island 🏝️

19. How Much Time Do I Need?

The rule of thumb is about 3 hours for a complete experience. You’ve got the ferry ride, the walking tour, the audio guide, and maybe some chill time.

20. Is There Food on Alcatraz?

You wish! But nope, you gotta eat before you board or after you return to the mainland. No picnic spots on this island it’s a bird sanctuary.

21. The Audio Tour: How Long is That?

The audio tour lasts about 45 minutes, but you can pause, rewind, or fast-forward if you like. Plus, there’s tons of stuff to explore beyond what the audio guide covers.

22. What’s the Weather Like?

This is SF, baby! Expect the unexpected. It can be sunny one moment and foggy the next. Mornings are often chilly and afternoons can warm up, so layers are your best friend.

23. What About Wildlife?

Seagulls are the real VIPs here. Also, harbor seals sometimes hang out around the dock. No squirrels though, in case you were wondering.

24. Best Time to Visit?

Honestly, anytime is a good time, but spring and fall offer the best combo of good weather and fewer crowds.

25. Accessibility?

Alcatraz is pretty steep and hilly, but there’s a S.E.A.T. Tram that can take you from the dock to the cellhouse. Much of Alcatraz is steep and hilly, so be prepared for walking long distances uphill. The distance from the dock to the prison at the top of the Island is about .25 mile (.4 km) and the elevation change is 130 feet (40 meters). This is equivalent to climbing a thirteen-story building. Visitors unable to make the climb up Alcatraz’s roads may take advantage of the S.E.A.T. (Sustainable Easy Access Transport) Tram — an electric shuttle that meets each scheduled arrival at the Alcatraz dock and transports visitors requiring mobility assistance from the dock to the prison building. S.E.A.T. returns visitors requiring mobility assistance from the prison building back to the dock at regular intervals throughout the day.

The following areas are completely wheelchair accessible:

  • Alcatraz dock area
  • Prison building main floor
  • All bookstores
  • Museum displays
  • Island theater
  • Pier 33 Alcatraz Landing
  • All Alcatraz City Cruises vessels

Miscellaneous 🔍

26. Can I Reschedule or Get a Refund?

If something comes up, you can change the date/time for a $6.50 fee per ticket. Refunds? Only if you cancel 72 hours in advance.

27. Running Late, What Now?

You gotta make it to your specific ferry, otherwise, your ticket is forfeited. No refunds or rescheduling if you miss the boat. Literally.

28. Luggage Policy?

Travel light! No luggage, backpacks larger than 16” x 20”, or coolers are allowed on Alcatraz.

29. What is there To See and Do on the Island?

Places you can wander and explore during the Alcatraz Day Tour include:

  • The historic Alcatraz Cellhouse as well as the Cellhouse audio tour
  • Eagle Plaza, Recreation Yard, the Sallyport, and the Rose Garden
  • Iconic views of the Cellhouse, Building 64, Water Tower, Warden’s House, Officer’s Club, and Model Industries Building
  • Native American Occupation era political messaging on the exterior of many Island buildings
  • Special access to “Red Power on Alcatraz: Perspective 50 Years Later” – an extensive exhibit telling the story of the 19-month Native American occupation of the Island on display in the New Industries Building
  • A new permanent exhibit: The Big Lockup: Mass Incarceration in the U.S.

30. Can I Take Photos?

Absolutely, and you should! Just no drones, tripods, or commercial photography without a permit.

31. How Do I Get Back?

Ferries leave Alcatraz every 30 to 40 minutes, and it’s all on a first-come, first-served basis.

32. Parking? Public transit?

No parking is available at Pier 33. There are fifteen commercial lots within a five-block radius of Pier 33 Alcatraz Landing with a total of more than 3,000 parking spaces. The closest and most convenient lots are located at 55 Francisco Street and 80 Francisco Street. Rates can range from as $40-$60 per day for parking. There are no parking validation services offered.

For the best public transportation route, please visit’s website to map out the best public transportation routes. One option to get to Pier 33 is to take the F streetcar line that runs from Market Street down the Embarcadeo. This historic streetcar runs about every 15 minutes.


Alright, buddy, that’s a wrap! Visiting Alcatraz is more than just a ferry ride and a walk through an old prison. It’s a journey into America’s complex history, spiced up with incredible vistas and an eerie yet captivating atmosphere. So grab your camera, your sense of adventure, and maybe even a spooky story or two to tell when you get back. With these tips in your back pocket, you’re all set to rock “The Rock.” Trust me, this is one experience that’ll stick with you long after you’ve sailed back to the San Francisco shore.


Learn More and Plan a Trip to Alcatraz


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