CALL US! 1-415-766-2722 Fun@SanFranciscoJeepTours.com
CALL US! 1-415-766-2722 Fun@SanFranciscoJeepTours.com

Terms and Conditions

Terms and Conditions, Privacy and Copyright

1. Reservations and Confirmation:

  • Booking Process: Book using our “E-Ticket Show and Go” system.
  • Payment: Credit cards are charged at reservation time; email confirmation is sent post-tour/travel request completion.
  • Confirmation: Receive an email with an E-Ticket Voucher link upon Lucky Tuk Tuk confirmation. Unconfirmed orders are not guaranteed.
  • Presentation: Show the E-Ticket at check-in.
  • Charges & Availability: Tour cost is charged at booking. Prices/availability are not guaranteed until full payment and confirmation vouchers are issued.
  • Voucher Details: Check email for important information (start location, attire, etc.).
  • Timeframe: Email Confirmation and Travel Voucher within 1-2 hours, subject to availability.
  • ID Requirement: A photo ID may be required, and must match the last name on the Voucher.

2. Rates and Booking Procedure:

  • Pricing: Per person or Per vehicle, in US Dollars. Subject to change without notice.
  • Confirmation: Not guaranteed until full payment is received and confirmation email sent.

3. Declined Credit Cards:

  • Notification: If the credit card is declined, notification via email. The Pending reservation will be canceled, rebooking is subject to availability.

4. Tour Cancellation and No-Show Policy:

  • City Tours, Muir Woods, and Sunset/Night Tours Can be canceled/changed up to 24 hours before the Tour start Time. Full refund with 24-hour notice. No-shows and late arrivals are not refunded or rescheduled.

  • Alcatraz Combo Cancellation Policy: Important: All Alcatraz Combo sales are final. Absolutely no changes, refunds, or cancellations are allowed. Combo tickets must be booked at least 96 hours in advance. This combo requires participation in both the Jeep City Tour and the Alcatraz portion.  Alcatraz is a National Park; no exchanges, refunds, discounts, or cancellations are permitted.

  • Special Cancelation / Changes: there are different cancel/change policies for Alcatraz Combos, Private Events, Multi-Vehicle Charters, and other special events. Speak with the Charter and event staff for specifics.

5. Tour Operation in Fog or Rain:

  • Weather Conditions: Tours operate in fog, light rain, or shine. Dress warmly.
  • Cancellation: Rare cancellations due to severe rain, alternate dates offered if available.

6. Confirmation Accuracy:

  • Responsibility: Ensure correct date and location. No refunds for no-shows.
  • Check-In: 5 minutes before tour start time.

7. Changes to Reservation:

  • Changes: No charge for changes made to City, Muir Woods, and Evening tours up to 24 hours before the tour time. 
  • Important: All Alcatraz Combo sales are final. Absolutely no changes, refunds, or cancellations are allowed.
  • Contact: Call 415-851-9190 for changes.
  • Special Cancelation / Changes: There are different cancel/change policies for Alcatraz Combos, Private Events, Multi-Vehicle Charters, and other special events. Speak with the Charter and event staff for specifics.
  • Gift certificates are non-refundable.

8. Tour Language:

  • Language: Tours are conducted in English.

9. Exclusions:

  • Not Included: Meals, gratuities, attraction admissions, and souvenirs unless stated.

10. Tour Rerouting:

  • Alterations: Possible route changes due to events or construction without notice.

11. Confirming Orders and Other Changes:

  • Confirmation: For questions call 415-766-2722.
  • Changes: Directly with San Francisco Jeep Tours.

Confirming Order and other changes:

Remember to call the phone number on your confirmation 24 hours prior to your departure to confirm tour details. No refund for no-shows. All changes on confirmed orders should be made directly with San Francisco Jeep Tours at 415-766-2722.

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COPYRIGHT AND TERMS AND CONDITIONS

SAN FRANCISCO JEEP TOURS, SANFRANCISCOJEEPTOURS.COM,  AND AFFILIATED WEBSITES. (San Francisco Electric Tour Company Inc.)

Web Site terms, conditions, and notices of conditions of use

This Website is offered to you, the user, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices.

Copyright and trademark notices

All contents of this Web site are Copyright 2020-24 by San Francisco Electric Tour Company Inc.. DBA San Francisco Jeep Tours  All rights reserved. SanFranciscoJeepTours.com San Francisco Jeep Tours, #SFjeeptours, and SF Jeep Tours are trademarks or registered trademarks of San Francisco Electric Tour Company Inc.. Other graphics used or product and company names mentioned in the Web site may be the property of others and may be the copyrighted material or trademarks of their respective owners.

Personal and non-commercial use limitation

This Web site is for your personal and non-commercial use. You may copy, distribute, transmit, display, reproduce or publish the information or create derivative works from the information for non-commercial purposes only to promote San Francisco and The Bay Area as a travel destination in media, not for resale. All such uses must clearly and prominently identify MapWest Inc. as the source of the information. Any other uses, including adaptation for use as primary material on all other Web sites and electronic retrieval systems, require the explicit written permission of MapWest Inc. and other owners of copyrighted or trademarked contents of this site.

No unlawful or prohibited use

As a condition of your use of this Website, you warrant to San Francisco Electric Tour Company Inc. that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Links to third-party sites

This website may contain advertising banners and hyperlinks to websites operated by parties other than San Francisco Electric Tour Company Inc.. Such hyperlinks and the advertising banners are provided for your reference only. San Francisco Electric Tour Co Inc. does not control such websites, and is not responsible for their contents. San Francisco Electric Tour Co Inc. inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such websites or advertised on the banners.

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PRIVACY POLICY

San Francisco Electric Tour Company Inc. and/or its affiliates may gather, process, and use (and allow others to use) the information that you provide directly (e.g., name, physical address, e-mail address), as well as information regarding the manner on which you use this Web site. From time to time, San Francisco Electric Tour Company Inc. may allow others to offer products and services to you. If you wish to discontinue receiving such offers, you may notify San Francisco Electric Tour Company Inc. as set forth below under “Web Site Contact”.

Privacy and Security Policy

Privacy and Security Policy Information Collection & Treatment of Information collected on this and affiliated websites.

Cookies & Tracking: Information Collected From All Website Visitors

For each visitor to this website, our web server automatically collects the following types of information which are stored in secure log files on the server.

  • Type of user agent (web browser) used, software manufacture and version number.
  • Type of operating system
  • Network location and IP address
    • Can include country, city, state, region, county, or any other geographic data.
    • Hostname
    • Bandwidth (internet connection speed)
  • Time of visit
  • Pages visited
  • Time spent on each page of the website
  • Referring site statistics
    • The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Google.com that took the user to this website)
    • Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)

Visitors to this website are tracked using Google Analytics. These analytic services collect the following types of information from users:

  • Type of user agent (web browser) used, software manufacture and version number.
  • Type of operating system
  • Screen colors (color processing ability of the users screen)
  • Javascript support
  • Flash version
  • Screen resolution
  • Network location and IP address
    • Can include country, city, state, region, county, or any other geographic data.
    • Hostname
    • Bandwidth (internet connection speed)
  • Time of visit
  • Pages visited
  • Time spent on each page of the website
  • Referring site statistics
    • The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from sfgate.com that took the user to this website)
    • Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)

Google Analytics data is shared with Google. For more information on Google’s Privacy Policies, visit: http://www.google.com/policies/privacy/l

This data is primarily used to optimize our website for our visitors and search engines, however we will use this data for marketing purposes. An example of how this data could be used for marketing purposes would be to tell potential vendors or advertisers how many visitors we get to the website, where our visitors come from, and how they arrive at our website.

Contact information may be used to send promotional materials from the San Francisco Electric Tour Company Inc.. and/or its partners and affiliates. Users have the option of discontinuing the remittance of these by contacting us. Please see the Opt-in/Opt-out information below.

The Google Analytics data DOES NOT include any personal identification information such as:

  • Names
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Social Security Numbers
  • Bank Account Numbers
  • Credit Card Information

User Information:

San Francisco Electric Tour Company Inc., its partners, and affiliates may collect personal, contact, and demographic information that the consumer willingly provides such as name, address, email, zip code, with the intention of using this information for purposes of statistical reporting and targeted promotional campaigns. 
Demographic information may be used to “personalize” the user’s experience on this and affiliated web sites to provide targeted advertising.

Contact information may be used to send promotional materials from the SFETC, Inc. and/or its partners and affiliates. Users have the option of discontinuing the remittance of these by contacting us. Please see the Opt-in/Opt-out information below.

Third-Party Advertising:

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here and click here

Registration Information

Registration and order areas on our site require may users to provide contact information such as an email address and demographic information such as zip code and travel preferences. MapWest, Inc. and/or its partners and members may use the information provided to send users relevant promotional materials. Order Information Contact and demographic information provided with a consumer’s order via our online reservations is subject to usage outlined in “Information Collection”. All financial information provided by the consumer is completely private and unshared, and employed for the sole purpose of billing the consumer for reservations purchased.

Opt-In/Opt-Out 

A user may choose remove themselves from our mailing list by following the unsubscribe instructions stated on the bottom of our promotional e-mail communications or by sending a request to unsubsribe@sanfranciscojeeptours.com. Unsubscribe information is at the bottom of every e-mail. We do not want to send promotions or information to people that do not want to receive it. Please unsubscribe.. We do not want to spam – our unsubscribe works !!

Security 

We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you on our site so you can feel comfortable and secure when placing an order for maps through our site. Either a solid key icon or a locked padlock icon shows at the lower portion of your browser window when you enter pages on our site secured through Secure Sockets Layer (SSL). We use industry-standard encryption technologies when transferring and receiving orders in our order system.

Disclaimer

 
This site contains links to other sites. MapWest Inc. has no control over the content exhibited on these sites, or the administration of them. Use of such sites is subject to each site’s unique privacy policy.

Contact Us 

We welcome your feedback. For any questions, complaints or if you would like to express a concern, remove yourself from our mailing lists, or change your contact information, please e-mail us webmaster@sanfranciscojeeeptours.com

You may also contact us by mail at the following address:

  • San Francisco Jeep Tours 
  • 757 Beach Street
  • San Francisco, CA 94109
  • Phone: 415-766-2722

Web site contact: webmaster@sanfranciscojeeeptours.com with questions, comments or problems with this Web site.

Modifications of these terms and conditions

San Francisco Electric Tour Company Inc.. reserves the right to change the terms, conditions, and notices under which this Web site is offered. San Francisco Electric Tour Company Inc.. Reserves the right to update this privacy policy at its discretion. changes will be posted immediately.

Liability disclaimer 

San Francisco Electric Tour Company Inc. has solicited information from numerous other sources in compiling the contents of this Web site. Although every effort has been made to ensure accuracy, some of the information, products, and services published on this Web site may include inaccuracies and typographical errors. Changes are periodically made and added to the content of the site. San Francisco Electric Tour Company Inc.. and/or its suppliers may make improvements and/or changes to the site at any time and encourage users to bring corrections to their attention. San Francisco Electric Tour Company Inc. and/or its suppliers make no representations about the suitability of the information and services contained on this website for any purpose. In no event shall San Francisco Electric Tour Company Inc. and/or its suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this Web site; or for any information, products and services obtained through this Web site.

General

Any rights not expressly granted herein are reserved. August 2020.

Call Us (415) 766-2722

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